Help & Support

Quick start guide, FAQ and contact information

Quick Start Features FAQ Contact Us Custom Services

Quick Start

1
Choose Tool

Select the function you need from the navigation menu or popular tools

2
Upload Files

Click the upload area or drag files to the page

3
Set Parameters

Adjust conversion parameters and options as needed

4
Start Conversion

Click the convert button, wait for processing to complete and download results

Features

Secure & Reliable

Files are automatically deleted after processing to protect your privacy

High Speed

Advanced algorithms for fast file conversion and processing

Cross Platform

Support access from computers, phones, tablets and other devices

Multi-language

Support Chinese, English and other multi-language interfaces

Completely Free

All features are completely free to use, no registration required

Comprehensive

Covers PDF, documents, images, audio and video tools

Frequently Asked Questions

Most tools support files up to 50MB, image and document tools support up to 10MB. For larger files, please contact our custom services.

Support PDF, Word, Excel, PPT, images (JPG/PNG/GIF), audio (MP3/WAV), video (MP4/AVI) and other common formats. See individual tool pages for specific format support.

To protect your privacy, all uploaded files and processing results are automatically deleted within 24 hours. We do not save or view your file contents.

Please check if the file format is correct, if the file is corrupted, and if the network connection is stable. If problems persist, please contact us via email with specific error information.

Not at all! All tools run online and only require a browser. Supports Chrome, Firefox, Safari, Edge and other modern browsers.

Contact Us

Email Contact

support@toolswebsite.com

Technical support, feedback, business inquiries
Open Source

GitHub Repository

Report bugs, feature requests, contribute code
Telegram Group

@toolswebsite

User community, live support
Social Media

@toolswebsite

Latest news, feature updates
Response Time
We usually reply to emails within 24 hours. For urgent issues, please contact us via Telegram.

Professional Custom Services

Website Custom Development

  • Enterprise tool site customization
  • Private deployment solutions
  • Brand custom interface design
  • Multi-language localization

Mobile App Development

  • iOS/Android native apps
  • Cross-platform solutions
  • Offline tool integration
  • App store publishing

API Integration Partnership

  • RESTful API endpoints
  • Batch processing services
  • White-label solutions
  • Technical documentation support

Professional Tool Customization

  • Industry-specific tool development
  • Batch processing solutions
  • Automated workflow integration
  • Performance optimization services
Contact Business Cooperation

Provide requirements, we will reply with detailed solutions and quotes within 24 hours